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Pick/Drop Policy 

At [BestFitment], we are committed to providing convenient and reliable pick and drop services for our customers. This policy outlines the terms and conditions related to the pick and drop of vehicles for CNG kit installation, maintenance, and other related services.

 

1. Service Availability

Our pick and drop services are available within [specific areas, cities, or regions]. Please check our website or contact our customer support to confirm if your location is covered.

 

2. Scheduling a Pick and Drop

2.1 Booking

  • Customers can schedule a pick and drop service through our website, mobile app, or by calling our customer support.

2.2 Confirmation

  • Upon booking, you will receive a confirmation email or SMS with the details of your pick-up and drop-off.

2.3 Timing

  • Pick-up and drop-off times are subject to availability. We recommend booking in advance to ensure your preferred time slot.

 

3. Vehicle Pick-Up

3.1 Preparation

  • Please ensure your vehicle is ready for pick-up at the scheduled time. Remove all personal belongings and ensure the vehicle is in a safe and accessible location.

3.2 Documentation

  • Our representative will check your booking confirmation and may ask for identification to verify ownership before taking custody of the vehicle.

3.3 Inspection

  • A brief inspection of the vehicle will be conducted to document its condition before transportation.

 

4. Vehicle Drop-Off

4.1 Notification

  • You will be notified once your vehicle is ready for drop-off. We will confirm the drop-off time and location with you.

4.2 Inspection

  • Upon delivery, a final inspection will be conducted with you to ensure the vehicle is in the same condition as it was picked up.

4.3 Documentation

  • You will be required to sign a receipt confirming the return of your vehicle.

 

5. Service Charges

  • The cost for pick and drop services will be included in your final invoice. Charges are based on the distance and specific services requested.

 

6. Cancellation and Rescheduling

6.1 Cancellation

  • Cancellations must be made at least [number] hours before the scheduled pick-up. Late cancellations may incur a fee.

6.2 Rescheduling

  • Rescheduling is allowed, subject to availability. Please contact us as soon as possible to make changes to your booking.

 

7. Liability

7.1 Damage

  • We take utmost care in handling your vehicle. In the unlikely event of any damage during transportation, we will take full responsibility and cover the cost of repairs.

7.2 Delays

  • We strive to adhere to scheduled times, but unforeseen circumstances may cause delays. We appreciate your understanding and patience in such situations.

 

8. Contact Us

If you have any questions or concerns regarding our Pick and Drop Policy, please contact us at:

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This Pick and Drop Policy ensures transparency and sets clear expectations for customers regarding the service, making the process smooth and reliable.

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